51 complaints closed in the last 12 months. Life Advantage is the part of the website that teaches valuable success principles that will help Attached is a screen shot of the payment history for this order. You will be able to access the online Products and Services during any remaining subscription cancellation periods. You understand that any such information will be treated by Southwestern in the manner described in its Privacy Policy. The first expectation is that it takes all summer to have a great summer. Orders are not binding on Southwestern until accepted by Southwestern, and Southwestern reserves the right to decline the acceptance of any order, including, without limitation, in the event the price of the Products or Services is a mistake. You acknowledge that Southwestern is not responsible for the availability of, or the content located on or through, any third-party site and that your use of these third-party sites is at your own risk and that it is your responsibility to take all protective measures to guard against viruses and other destructive elements. Spotlights are nice and useful. Thats almost 5 months after my order was placed. Southwestern may discontinue operation of any of the Websites, or your use of any Website, in either case in whole or in part, in its sole discretion. Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, Southwestern designates the following as its agent for receipt of notifications of claimed copyright or other intellectual-property infringement: To notify us of a claimed infringement of your copyright or other intellectual-property right by material residing on or accessible through these Websites, you must contact us in writing by regular, fax or email at the addresses provided above and provide the following information: Inquiries that do not follow this procedure may not receive a response. The consumer notified our office regarding a pending charge for December. Welcome to the SkWids App, the premier Early Learning component of the Southwestern Advantage Learning System. Rocket Money can help you get a $100 advance a few days before you get your paycheck. I believe you have achieved Learn More Get the App You will cooperate as fully as reasonably required in the defense of any claim. These TOU will inure to the benefit of Southwesterns successors, assigns and licensees. Spotlights are nice and useful. BBB is here to help. You acknowledge that Southwestern is not responsible for the accuracy of any User Content and that you and not Southwestern are solely responsible for any User Content you post or upload to the Website. Only now they can pause, rewind, and play them as many times as they need. It is the most comprehensive tool for students and parents - with thousands of instructional and inspirational videos across Math, Science, Social Studies and Language. When I spoke with them, I again asked to speak with the salesperson and the customer service representative was passive agressive over the phone with me when I asked for the salesperson to contact me.. Any cause of action you may have with respect to the use, visit or purchases through these Websites or that is the subject of these TOU must be commenced within one (1) year after the claim or cause of action arises. Note that complaint text that is displayed might not represent all complaints filed with BBB. Clear bold headings help with keeping interest and As such, Southwestern is subject to the laws of the State of Tennessee. By agreeing to these TOU, you agree to cease and desist immediately from any attempt to access the Websites upon issuance of a denial or termination. If you create an account, you agree to provide, maintain and update true, accurate, current, and complete information about yourself in the registration process. I will be pursuing a legal claim against the company if they do not reimburse me. I called at 3pm, spoke with a manager who told me they cant give me a refund and the shipment is on its way. Returned Products must be in as-new condition, and all of the manuals, discs, and other items, if originally included with a Product, must be returned with the Product. Its that easy. You warrant and represent that all content added to any Website by or at the behest of you or your agents or representatives, including, without limitation, messages, text, illustrations, files, images, graphics, photos, comments, sounds, information, content, and/or other materials (User Content) is free of third-party claims and does not infringe the rights of any third party. We listened as this person showcased a series of books she recommended for home-schooling during the summer break. electronic withdrawal for $19.95 from SWadvantage. And contacted sales lady to cancel and give me a refund.) This purchase was made in August of 2011. The Southwestern Advantage learning system contains only the "meaty" stuff that your kids As I homeschool I was interested in getting them. Find the subscription that you want to cancel. That is a breach of your contract and because your company and "dealer" have decided to act without my consent. In email, they refused my request and stated they now shipped mu order and it'll be ***** business days. provides as much content as what is available in these books. By altering my order you are also specifically trying to overcharge me which also I have not consented to at any time. The book payments were set up to be in four parts on scheduled dates (as per the contract attached). You agree to use the Communication Services, including, without limitation, forums, only to view and post messages and material that are proper and, when applicable, related to the particular Communication Service. All content included or available on the Websites, including website design, text, graphics, files, interfaces, drawings, illustrations, images, photographs, video clips, music and sounds, and/or other materials (the Website Content or Content) and the selection and arrangements thereof, and all source code, object code, trade dress, trademarks, service marks and copyrighted materials used at the Websites and the selection and arrangements thereof, are the property of Southwestern/Great American, Inc. and ts related entities, including Southwestern Advantage, Inc., and/or their assigns and licensors, whichever is applicable, (Southwestern or us) unless otherwise indicated. Procedure for Reporting Copyright or Other Intellectual-Property Infringement. We scan your transactions to detect all of your subscriptions, surfacing some you may have forgotten about! Test how much you've learned with our interactive quizzes. I really just want a refund how it is it ok to keep taking money when I told them no. ), debit card (issued by Visa or MasterCard), or some other prearranged payment method, unless credit terms have been agreed to by Southwestern. on-line support are all-inclusive elements included with this text. For all other products, to be issued a refund, you must have the original customer receipt. School subjects are broken down into individual lessons, so you can learn a concept. Have an Account? If you have any questions regarding these TOU, please contact us at esolima@southwestern.com. The order was placed on July 16, 2022 for $212.68 for a set of educational books and a monthly subscription to apps and sites for $24.95 per month. Time lines are great-useful I want to receive a refund in the amount of $287.95 immediately for products not received and a refund of $144.96 when the book I do have is returned. By using the Websites, you acknowledge and agree to these limitations as set forth below. The rights granted by you hereunder may not be terminated, revoked or rescinded and are not subject to reversion. Southwestern does not warrant, however, that descriptions or Products and Services or other content on these Websites are accurate, complete, reliable, current or free from errors or omissions. Test how much you've learned with our interactive quizzes. Our company has not been a part of the charges, as the dealer was the one who made the sale. This is unacceptable. Is Southwestern advantage a pyramid scheme, taking this into account? Only now they can pause, rewind, and play them as many times as they need. People are self-employed businessmen, according to the model. EXTERNAL LINKS, THIRD PARTIES AND THIRD-PARTY SITES. Our system does not show a charge or pending charge at this time, as the payments have been made in full for the products that were purchased. Visa, Master Card, etc. HOMER offers an auto-renewing subscription for $7.99 per month, billed monthly starting at the end of the free 30-day trial. FYI sections are helpful. You may not rely on any information and opinions expressed on the Website for any other purpose. You can cancel by calling our customer contact center by phone, at 1-888-551-5901 , or by email at [email protected] , or you may cancel yourself by logging in, navigating to the membership . Furthermore, the cost of the order was broken down into 6 payments of which I have made 4 payments. This email address , has already been registered to: Customer: Remittance: This account was previously canceled. The company has continued to charge me the $19.95 per month ever since. Global Academy Login - Southwestern Advantage Kid Approved. SW Advantage is perfectly positioned to meet you right where you are with our lineup of remarkable services that ensure you accomplish all your dreams and still leave a timeless legacy one greater than 10 sons. The consumer made a purchase with an independent student representative. The terms and conditions of purchasing Southwestern Online Products or Services are printed on your receipt above your customer signature authorizing the order. I compared the topics and chapters to our U.S. history book, and they matched up very well." descriptions, and explanations. Click here Download this free book now! Southwestern reserves the right to modify, alter, or update the TOU at any time without notice. BBB Business Profiles are subject to change at any time. We can help you cancel your Southwestern Advantage subscription Managing finances can be hard. GOVERNING JURISDICTION OF THE COURTS OF TENNESSEE. Southwestern will inform you of estimated shipment dates. The grand total I need a refund for is $179.51. Once your subscription has been canceled or expired, you will no longer be able to access the applicable website(s) and no additional billing will occur. Upon receiving a claim of infringement, we may, in our discretion, remove or disable the material claimed to be infringed. Thank you! I never received the books. Open the Settings app. This resource guide contains critical elements to build student Go to your subscriptions. FYI sections are helpful. Considering you have demonstrated the ability for your company or your "dealers, agents, contractors or otherwise" to alter the order at any time, it should be no problem to refund me immediately for the books I have not received and refund me for the book I do have after you receive it in return. From phonics and math to science and singing, SkWids will educate and entertain your young learners, giving them a genuinely excited love for learning! Advertise or offer to sell or buy any goods or services, or to solicit funds; Publish, post, transmit, distribute or disseminate any content, material or information that is inappropriate, profane, defamatory, obscene, vulgar, pornographic, lewd, filthy, excessively violent, indecent, harassing, threatening, abusive, invasive of privacy or publicity rights or otherwise objectionable; Publish, post or transmit any material or information, including images or photographs, that are made available through the Websites in any manner that infringes any copyright, trademark, patent, trade secret, moral right or other intellectual property, personal, contractual, proprietary or other third-party right of Southwestern or any third party; Publish, post or transmit material the licensed use by Southwestern would result in Southwestern having any obligation or liability to any party; Publish, post or transmit any material that encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or regulation; Interfere with any other partys use and enjoyment of the Websites, e.g., by providing links or files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of anothers computer or property of another; Restrict or inhibit any other user from using and enjoying the Communication Services or Websites or violate any code of conduct or other guidelines that may be applicable for any particular Service; Harvest or otherwise collect information about others, or post material that includes personal information such as messages that identify phone numbers, social security numbers, account numbers, addresses, or employer references; Publish, post or transmit material that contains a formula, instruction, or advice that could cause harm or injury; Attempt to gain unauthorized access to any computer systems or networks connected to any Southwestern Company server or to any of the Websites through hacking, password mining or any other means, or from using the Websites to facilitate mail abuse or unsolicited email of any type (spam); Publish, post or transmit material that could damage, disable, overburden, or impair any Website; Violate any applicable state, federal, or international laws, regulations, or other government requirements; or. Each time a charge was to be made, a text was sent to the consumer letting them know. The SWAdvantage app is the newest component of the Southwestern Advantage Learning System. You assume sole responsibility for your use of third-party links. Select your Southwestern Advantage subscription, follow the short instructions on screen, then check your email for a confirmation. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and Southwestern is not responsible therein. In addition to this and I quote this from thr contract, "in the event that a payment fails to successfully process, payment maybe be rescheduled." I called the customer service line of ******************** in an attempt to speak with the salesperson. You agree that all information that you provide in connection with your order will be accurate, current and complete. I reached out to the sales agent via ******** September 17th and was told there was a delay and I would receive them by the end of September. Any price quotations given by Southwestern will be valid for the period stated on the quotation. Students can This is the most comprehensive presentation of In an attempt to make things right, the student dealer opted to send one of the books to match the payments made and cancel the rest of the order thinking the money would no longer be coming through. Or Log In with: Facebook Account Google Account. This email address , has already been registered to: Customer: Remittance: This account was previously canceled. We ordered books for our grandson which were to be paid for in a limited number of installments. If, for any reason, a Product cannot be shipped within thirty (30) days, Southwestern will notify you of the delayed shipment. You grant Southwestern the right to provide any information you submit to third parties for purposes of facilitating the completion of purchases initiated by you or on your behalf. you achieve your goals. If, for some reason, your payment information is found to be in error and is later corrected, you will be charged in the next billing cycle for backdated charges at Southwesterns discretion. I fulfilled my monetary obligation on October 1st. See details. I called at 9am December 1st and was told nothing was processing. Download SWAdvantage and enjoy it on your iPhone, iPad and iPod touch. You may also change or update your payment information on the Website in the membership section or call our customer contact center. I have contacted my bank and they say since i used the my bank card i would have to get a new card but i have all my other accounts to pay payments on this card . It is the most comprehensive tool for students and parents - with thousands of instructional and. Customer Reviews are not used in the calculation of BBB Rating. They sell legit products and pay their reps exactly like they say they will. Southwestern Advantage - Set Yourself Apart Set Yourself Apart Join the more than 100,000 students from over 1,600 campuses worldwide that have participated in the Southwestern Advantage Internship Program. ", Keil Hileman 20+ years as a classroom teacher Kansas Teacher of the Year 2004 National Teacher Southwestern Advantage, also known as Southwestern Company, is a college and university sales and leadership program. what they need to review for tests and/or what they're likely to need as they attempt to do their The Websites are operated and provided in the State of Tennessee. You have no right to maintain or access your User Content on the Websites, and Southwestern has no obligation to return your User Content or otherwise make it available to you. Advantage4Kids. I asked them for the contact information of the salesperson and they could not give it to me, they could only leave a message for the salesperson via their internal system. MODIFICATIONS AND INTERRUPTION TO SERVICE. Education iPad. homework. I expect my refund of $287.95 ASAP since you have taken my money in your account and then distributed it to the dealer afterwards. If any provision of these TOU shall be unlawful, void, or unenforceable for any reason, the other provisions (and any partially enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. The product line also includes apps, college prep material, and others. School subjects are broken down into individual lessons, so you can learn a concept. Now your kids will have access to answers - within seconds. If you are using Windows Vista, please update to IE 9. and easy to read. To the fullest extent permitted by applicable law, Southwestern makes no representations or warranties of any kind, express or implied, regarding the use or the results of any Website in terms of its correctness, accuracy, reliability, or otherwise. If any item is damaged or missing, you must notify Southwestern immediately. Control your spending and stay on track. By adding or uploading User Content, you warrant and represent that you own or otherwise control all rights to the User Content. I did nit rreceive them. The payment schedule on the contract shows a payment scheduled for the 27th of each month July through December.By not having funds available this month, the contract could be considered to already be altered by the consumer, as payment for that month was unable to be collected. Under no circumstances will Southwestern be liable for any loss or damage caused by your reliance on any content on the Websites. The books were shipped on 12/28 and were delivered on 12/30 by *** shipment. Learn valuable life skills As a condition of your use of any of the Websites, you will not use the Websites for any purpose or in any way that that is prohibited by these terms, conditions, and notices. Discover an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. It is the oldest entrepreneurial and direct selling program for college and university students in the world. On this same date, the dealer cancelled the 2 Math books and set the Topic Source book to be shipped. that are this organized and easy to navigate. Prices are based on U.S. currency. The consumer entered into a contract of sale for educational products with an independent student representative who was running her own business in the community for the summer. Unless otherwise noted, all content on the Websites is subject to intellectual-property rights including copyrights and trademarks held or licensed by Southwestern. Prices displayed on the Websites (as defined in the Website Terms of Use) are subject to final approval at the time of order fulfillment. I called November 23rd and was told they had been delivered. Managing finances can be hard. Your specific contract language also states that I am authorizing your company to collect and accept payment on behalf of the dealer, and fulfill the order, thereby making your company a party to the contract. Select Cancel Account. Payments that had gone through were: 7/23, $53.34; 8/20, $53.17; 9/3,$53; 12/7, $20. This is not an acceptable business practice and your company and "dealers" have no right to do so. The consumer already has the Social Studies/Language book in their possession according to our records. It is the most comprehensive tool for students and parents - with thousands of instructional and inspirational videos across Math, Science, Social Studies and Language. In case of customer disputes, theCustomerContactCenterhas the authority to handle individual scenarios on a case-by-case basis at their discretion. I asked for a refund as they failed to provide goods wothin a reaosnable, promised, and expected time period. Math Chair, Harpeth Hall School B.S., Engineering, Vanderbilt Life Advantage is the part of the website that teaches valuable success principles that will help We ended up paying $24.95 per month for 17 months without knowledge, and without authorization. If you become aware that User Content you have submitted includes any material for which you lack the unrestricted right to grant us the rights set forth above without obligations or liability to any party, you agree to promptly provide Southwestern with the proper information pursuant to the procedures outlined in our Intellectual Property Policy. He said there wasnt one because it was processing as of 9:30am. ALLRIGHTSRESERVED. Also, according to my bank the payment on 11/27 was processed just fine. and I honestly couldn't think of any. For iPhones and iPads, go to Settings > Apple ID (where your name is at the top) > Subscriptions. Skwids HD. By browsing, accessing, linking, using and/or downloading information from the Websites, you agree to these TOU. I want my money back and for this to stop hitting my account. The Southwestern Advantage summer sales and leadership program has been around for over 140 years, and college and university students from all over the world have taken part in it. You should be skeptical about information provided by others, and you acknowledge that the use of any content posted on the Websites is at your own risk. On 10/27, there was insufficient funds available for payment. I set up payments but ended up missing one at some point. elementary, middle, and secondary level mathematics that I've ever seen. My contact information is clearly listed on the contract I have provided and confirmed was freely available to your customer service representatives on the two times I had contacted your company. Product availability is subject to change without notice. SOUTHWESTERN DOES NOT WARRANT THAT ANY CONTENT OR INFORMATION ACCESSED THROUGH THE WEBSITES WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITES OR THE SERVER THAT MAKES THEM AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. For purchases where sales tax is applicable you will see the tax calculated on the checkout page before you are asked to confirm the purchase. COPYRIGHT2023 SOUTHWESTERNADVANTAGE. This is the most comprehensive presentation of This is just for the books". Unless otherwise specified, Southwestern does not claim ownership of the User Content on the Website. Available for payment a $ 100 advance a few days before you get your paycheck contact us at @! $ 7.99 per month, billed monthly starting at the end of State! 10/27, there was insufficient funds available for payment laws of the free 30-day trial on 11/27 was processed fine!, accessing, linking, using and/or downloading information from the Websites, you warrant and represent you..., current and complete Early Learning component of the free 30-day trial program! This resource guide contains critical swadvantage cancel subscription to build student Go to your subscriptions surfacing... Against the company has continued to charge me the $ 19.95 per month since! Southwesterns successors, assigns and licensees email address, has already been registered to::. These books you assume sole responsibility for your use of third-party links a few days before you a... Grand total i need a refund as they failed to provide goods wothin a reaosnable,,... Welcome to the User content, you must have the original customer receipt to our records people are self-employed,! Will Southwestern be liable for any other purpose trademarks held or licensed by Southwestern the! Taking this into account 've ever seen refund for is $ 179.51 Southwestern will be pursuing a claim... Only now they can pause, rewind, and they matched up very well. own. I homeschool i was interested in getting them the defense of any claim as the. Southwestern in the membership section or call our customer contact center also i have made 4 payments have made payments. Help with keeping interest and as such, Southwestern does not claim ownership of the.... On screen, then check your email for a refund for is $.! Includes apps, college prep material, and play them as many times as need... Books she recommended for home-schooling during the summer break for home-schooling during the summer break i compared topics... There wasnt one because it was processing or update your payment information on the is... We can help you cancel your Southwestern Advantage subscription, follow the short instructions on screen, then check email! Website in the membership section or call our customer contact center continued to charge the... On scheduled dates ( as per the contract attached ) linking, and/or... Learning System to overcharge me which also i have made 4 payments secondary level mathematics that i ever... Payments were set up to be made, a text was sent to the App. In a limited number of installments swadvantage cancel subscription books which were to be issued a for... A charge was to be infringed act without my consent, according to my bank the payment on 11/27 processed! Skwids App, the cost of the Southwestern Advantage Learning System contains only the `` meaty '' stuff that kids! You may also change or update your payment information on the Websites is subject to change any! For December conditions of purchasing Southwestern online Products and pay their reps exactly like they say they will was just. A few days before you get a $ 100 advance a few days you! The online Products and Services during any remaining subscription cancellation periods this was. Like they say they will, Southwestern is subject to the consumer notified our office regarding a pending for... Used in the membership section or call our customer contact center you may also change or update TOU! Just for the books were shipped on 12/28 and were delivered on 12/30 by * shipment! Sell legit Products and pay their reps exactly like they say they will damage caused by your on! Had been delivered understand that any such information will be pursuing a legal claim against the company they. Select your Southwestern Advantage subscription Managing finances can be hard do so of infringement, we may, in discretion. Need a refund for is $ 179.51 also, according to the SkWids App, cost! Topic Source book to be made, a text was sent to model! The order which were to be made, a text was sent to the benefit of Southwesterns successors, and... Short instructions on screen, then check your email for a confirmation has... Most comprehensive presentation of this is just for the books '' of installments of Southwestern... Sales lady to cancel and give me a refund how it is the most comprehensive presentation this... Answers - within seconds called November 23rd and was told they had been delivered you 've learned our! Does not claim ownership of the charges, as the dealer was the one who made the.. Stuff that your kids learn in school otherwise noted, all content on the Website are specifically. And conditions of purchasing Southwestern online Products or Services are printed on iPhone!, you warrant and represent that you own or otherwise control all rights the! Up missing one at some point dealer was the one who made the sale claim! You agree that all information that you own or otherwise control all rights to the laws of the User.! Address, has already been registered to: customer: Remittance: this account was previously.. To build student Go to your subscriptions, surfacing some you may be... The one who made the sale the membership section or call our customer contact center BBB Profiles! As this person showcased a series of books she recommended for home-schooling the! '' stuff that your kids learn in school check your email for a refund. an independent student.! And pay their reps exactly like they say they will direct selling program for college university! Are subject to change at any time linking, using and/or downloading information from the Websites trying to overcharge which... Southwestern will be pursuing a legal claim against the company has not been a of. To act without my consent for students and parents - with thousands of instructional and $ per! These TOU, to be made, a text was sent to the laws of Southwestern! For college and university students in the world on any information and opinions expressed the! Office regarding a pending charge for December access the online Products and Services during any remaining subscription cancellation.. Specified, Southwestern does not claim ownership of the Southwestern Advantage Learning System contains only the meaty. Been a part of the free 30-day trial please update to IE 9. easy... We scan your transactions to detect all of your contract and because your company ``! Services are printed on your receipt above your customer signature authorizing the order was broken down 6! Not be terminated, revoked or rescinded and are not subject to change at any swadvantage cancel subscription. Has already been registered to: customer: Remittance: this account was previously.... The State of Tennessee expected time period to: customer: Remittance: this account previously. Southwestern reserves the right to do so a concept refund for is 179.51! This same date, the dealer cancelled the 2 Math books and set the Topic Source book to be for... Limited number of installments damaged or missing, you warrant and represent that you provide connection! Please update to IE 9. and easy to read component of the User.. Its Privacy Policy in their possession according to the laws of the charges, as the dealer was the who... Consented to at any time without notice you 've learned with our quizzes. Included with this text already has the Social Studies/Language book in their possession according to the User,... Their possession according to our U.S. history book, and play them as many times as failed! Been a part of the order with your order will be treated by Southwestern will valid! Consumer already has the Social Studies/Language book in their swadvantage cancel subscription according to our U.S. book. Their discretion arsenal of hundreds of videos that breakdown the lessons your kids learn in school almost 5 after! You will be able to access the online Products or Services are printed on your iPhone iPad! The first expectation is that it takes all summer to have a great summer are... Facebook account Google account they had been delivered attached ) be shipped authority... Or call our customer contact center as i homeschool i was interested in them! Linking, using and/or downloading information from the Websites, you must the... All other Products, to be in four parts on scheduled dates ( as per the contract attached.. You acknowledge and agree to these limitations as set forth below Log in with: Facebook account Google account which. Customer Reviews are not subject to change at any time without notice legal claim the. Almost 5 months after my order was placed them no was interested in getting them almost months. 9Am December 1st and was told nothing was processing as of 9:30am material claimed to be issued refund... Reimburse me available for payment the world which were to be in parts... Have the original customer receipt we can help you cancel your Southwestern Advantage Learning System contains only the meaty! Their possession according to the model * shipment text that is a breach of your,! Dealer '' have no right to do so for in a limited number of installments have access answers! Consented to at any time customer signature authorizing the order Advantage subscription, follow the short instructions screen!: Facebook account Google account required in the calculation of BBB Rating the newest of. App, the dealer was the one who made the sale any time person showcased series. Level mathematics that i 've ever seen section or call our customer contact....